Frequent Asked Questions

What is S.O.D Books all about?

S.O.D Means "Society of Doers" which we believe will foster a better world. We provide services like selling, buying, rentage /exchange of books and its related services, we provide affiliate program for our customers, and we are also involved Career consultancy, Library Stock and improving vocational skills. 

Sodbooks  allows you to buy, sell, rent and exchange books both online and offline. We are opened 24/7 on the internet (our service is available all the time without interruptions) and offline from 8AM to 5PM every weekdays. We allow you to view available books and other related inventories on our website, their pictures, read summary and review of the books, pay for the books online, and get the books delivered to you anywhere in Nigeria and around the world.


How do I place an order on Sodbooks?

It’s easy! If you wish to buy a single book/inventory,simply click on the book/product and place an order by clicking the ‘Add to cart’ button. But if you intend to buy more than one, you may click on the book and add them to your shopping cart then click the ‘continue shopping’button. You can also add the item to your wish list or compare the book with another book of your choice by clicking the ‘Add to wish list’ and ‘Add to compare List’ button. Upon completion of your shopping, click on the ‘check out’ button. Follow the instructions that follow and you are finished.


How do I pay for the Books I order on your website?

Payment are made by these various means; Bank Payment, Pay Cash on Delivery, Debit Payment through ATM Machines, Pay as you Go.

Various arrangements are now been made to ensure transaction via credit cards and other payment means like (paypal,checks (by mail), Ebay).


How long will it take for my order to be delivered after purchase?

This will depend on your location as specified by you when placing your order. However, orders are normally dispatched between 24 to 48 hours and three weeks from our storehouse and we will also be sending you update.


What if I change my mind on any books I already paid for? Can I get my money back?

We offer a money back guaranty on books only. We would not refund delivery expenses. Please note that this is subject to the terms and conditions of purchase. The delivery package must remain unopened and notification/return must be within 2 days of receipt of the delivery package.


What if I cannot find the book I am looking for?

Simple, just send an email to us at contactus@sodbooks.com in this format; Title, ISBN number,Author and publisher of the book; we will get back to you through your email as soon as possible. You can also call any of our mobile numbers.


How will the Books be delivered to me?

We have different delivery options.The Books ordered will be delivered by various custom service; “courier/ NIPOST register” or if you are within our office area, you can pay cash on delivery of item ordered. Please note that we charge a freight fee which start from N500 and above depending on your location and weight of the book(s).


How do I Create an Account on your website?

To process your orders, you need to set up an account first. Having a customer account will enable you to place orders faster and more easily and to track your orders online. Your Email Address and Password are the keys to your Customer Account; they must be entered before any information can be accessed. You create your account the first time you go through the Check Out process. Here's how:

1.      When you're finished shopping, click on the "Check out Now" button.

2.      As a new customer, click on the "Create New User Account" button.

3.     Enter your personal details. Your shipping address and billing address will be required. This address is where the item you bought is sent to. At this point you will also create your Email Address and Password. This will enable you to come back in future and shop without having to type in your personal details again. Make sure you keep your Email Address and Password in a safe place.

4.      When you have completed the form, select the delivery option you require, and then Click on the "Continue with Order" button.


Can guess user’s place an order on your bookstore site?

Yes we do! After placing your order as a guess, you will be required to sign up an account or give you email address and then follow the next procedure.


How can I View Your Order?

To review your past or pending orders:

1.      Click on the "My Account" link on the right side of the web page. This will take you to the Account Login page. Enter your Email Address and Password and Click on the "Login" button.

2.    You can now view your past or pending orders. To get the details of an order, click on Order #. You'll be able to see which items have already shipped, when they were shipped, the method of delivery, and which items are still being processed.


How can I Change Your Account Information

Click on the "My Account"link on the right side of the webpage; follow by your “Edit my Account”. You can edit your account information or contact us at contactus@sodbooks.com to alter your account information.


SELLERS FREQUENT ASKED QUESTIONS


How do I start selling or supplying online on your bookstore?

To start selling or supplying online,simply create a customer account. After creating a customer account, click on“Profile details” in “my account panel” at the right side of the webpage. On the customer Profile details, there is a User Group”tabs. Click on the user group, you will see the user group account type;“Supplier” and “Seller”, click on any of the action.


Is there a charge been a supplier or seller on you bookstore?

There are no hidden fees! Sodbooks takes a 15% commission only if a book sells on our Sodbooks Books. There are no closing, listing, or subscription fees. The full shipping fee is paid directly to you. Sodbooks  Suppliers are offered a variety of payment options – you will be paid via your bank account.


What is gift voucher/ coupon code used for?

Gift coupons is the best solution for customers who don't know what book to buy as a gift of present for their friends, colleagues and loved ones. Customers just order a gift coupon with specific parameters (the name and address of the person who the coupon should be sent to, coupons worth and a cover message), and the web store administrator ends the coupon to the recipient via email or regular post. Customers are also encouraged to bundle a coupon with any number of products from the bookstore catalog. These products are marked as free products. Once a gift coupon is created,the customer adds it to the cart and orders it as a regular product. After the order containing the coupon is processed or completed, the coupon becomes active and gets sent to the recipient. The person who received the certificate can then visit S.O.D books web store, choose products from your catalog and add them to the cart. At checkout, he or she will be offered to redeem the coupon,i.e. to enter a code specified in the coupon. The coupons worth will be subtracted from   the order total. If the certificate doesn't cover the order total completely, the rest of the sum can be paid off through any available payment method. Coupons never expire and can be used to pay for orders at any time. It's also possible to use the same coupon for multiple orders if the coupons worth hasn't been expended by previous orders.The only limitation concerning gift coupon is that it is impossible to pay for an order with a gift coupon if the order contains nothing but another coupon.


Shipping Information


Do you ship internationally?

Sorry, Sodbooks does not currently ship international orders.


How long does it take to ship my order?

Orders placed from sodbooks.com are shipped within 1-2 business days. Orders placed from sodbooks.com Marketplace suppliers are shipped within 1-3 business days.


What shipping methods can I choose from and how long will they take?

All orders require 24-48 hours processing time. All shipping times are estimates only.Transit times vary by carrier, exclude weekends and holidays, and may vary with package origin and destination.

Please note, our bookstore orders do not offer overnight services.


Can I ship to a PO Box?

If you are shipping to a P.O box, you must choose a USPS service (Media Mail or Priority Mail). Our courier does not deliver to PO boxes.


How much is shipping for Sodbooks orders and how are charges calculated?

Shipping charges vary depending on the chosen service and whether the order is placed with sodbooks or with an independent bookstore supplier. Customers can calculate the actual shipping charge after placing all items into the shopping cart.

Items purchased from the Sodbooks are priced per book and vary based on the method you select.


Will all my Books come together in one package?

We may fulfill your order at different times from different warehouses, so your order may arrive in different boxes and at different times.

You will receive an email confirmation for each shipment. The email also lists the items that have already shipped and those still to be shipped. We do not charge extra for these split shipments.


What if my shipping address is different from my billing address?

If your order is shipping to an address other than the billing address on your account, we may contact you to list the alternate address with us. This helps prevent fraudulent use of your account details.


Will I get an email confirmation?

After you place an order with sodbooks, we email you with pertinent information about your order's status. For instance, soon after you place an order, we send an email confirming we have received it. We send a second confirmation email when your order has shipped.We send more than one shipment confirmation email if we fulfill the order in multiple shipments. We might also send other emails about your order's status,if necessary. Please save these emails for your records.


Who can I contact for more information?

Please contact our customer service group via email at contactus@sodbooks.com. Please refer to your order number in all communications.


Bank Payment details                                                            

  • Bank account: 
  • OVULOROYEN SOLOMON OGHENEOGWEDJO
  • ECO BANK


Other Payment Options

  1. Payment on delivery
  2. Pay as you go
  3. Mobile Payment
  4. Credit Cards.


Other Branch Office

Ado Ekiti ,38, opposite federal ministry of agriculture.

Opposite UBA bank, Ekiti State University(EKSU)